How do I implement this use case?

csheng

Hi, I would like to implement following use case. For example, I have a web site which shows a list of FAQs:

1 how to make a car?
2 how to create a web site?
3 ...

When a user click one of the questions, now4real chat will popup with that question pre-populated in the chat window, then a chat bot (for example chatgpt) will answer that question. And the user can do any follow-up questions... My key issue is how to programmatically login into now4real in the background and send out that selected question. All authentication methods listed in the API manual can not be used for this case in my own opinion.

Appreciate any help!

Thanks
Tommy

Alessandro

Hi Tommy,

Thanks for describing your use case.

You may use a headless browser to interact with the chat (read and post messages). So, your chatbot would run inside a headless browser, using the Now4real API.

You can leverage the page_context parameter to dynamically create a different chat room for every combination of topic and user.

To authenticate your chatbot, you should go for JWT authentication. For users, you may avoid authentication.

I hope this helps.

Thanks
Alessandro